At Bahia Property Management, we understand that property management goes far beyond dealing with tenants. It's about building trust and committing to care for both the property and the owner’s best interests.
A few weeks ago, we encountered an unexpected challenge during an eviction process. The law firm handling the case made an error in the tenant’s address on the eviction notice, which delayed the process by over 30 days. This mistake directly impacted our client — the property owner — resulting in a potential financial loss.
Rather than accepting the situation, we took immediate action to defend our client’s interests. We filed a formal complaint with the law firm, which acknowledged their responsibility and provided compensation equivalent to one month’s rent. This prevented our client from suffering the full financial loss caused by the delay.
Thanks to our efficient handling and dedication, the client was extremely satisfied with the outcome. This situation is a clear reflection of our mission: not only to manage properties but to be a reliable partner in every step of the process.
Image: https://www.pexels.com/photo/real-estate-transaction-with-keys-and-money-29034871/
